1. Introduction

This Privacy Policy outlines how personal information is collected, used, and safeguarded when you interact with the Bylukz website or mobile application. By accessing or using the Platform, you agree to the practices described in this Policy.

2. Information We Collect

We may collect personal information such as name, phone number, email address, billing and shipping address.

Payment information is collected only to process transactions securely through third-party payment gateways.

We also collect technical information including IP address, browser type, device information, cookies, and usage data.

3. How We Use Your Information

To process and deliver orders.

To send transactional communications such as order confirmations and delivery updates.

To respond to customer inquiries and service requests.

To improve website functionality, services, and user experience.

For marketing purposes only with your explicit consent.

4. Data Sharing

We do not sell, rent, or trade your personal data.

We may share required information with third-party service providers such as payment gateways, delivery partners, and IT service providers solely to fulfill orders or maintain the Platform.

Personal information may be disclosed if required by law or legal proceedings.

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure.

However, no online transmission is completely secure, and you acknowledge this risk while using the Platform.

6. Cookies and Tracking Technologies

Cookies are used to personalize your experience, analyze site traffic, and provide relevant advertisements.

You may manage or disable cookies through your browser settings, though some features may not function properly.

7. Third-Party Links

The Platform may contain links to third-party websites. Bylukz is not responsible for the privacy practices or content of such external sites.

8. Your Rights

You may request access to or correction of your personal data.

You may opt out of marketing communications at any time.

9. Changes to This Policy

This Privacy Policy may be updated periodically. Continued use of the Platform after changes indicates acceptance of the revised Policy.