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Return & Refund Policy

Learn about returns, exchanges, replacements, and refunds

Last updated: 28 February 2026

Return Policy

  • Returns are accepted within 7 days of delivery for damaged or defective items.

  • Items must be unused and returned in their original packaging.

  • Proof of damage (photo or video) may be required for return approval.

Exchange / Replacement Policy

  • Exchange or replacement requests must be made within 7 days of delivery.

  • Once approved, the exchanged or replaced product will be dispatched within 2–3 business days.

  • Delivery typically occurs within 3–7 business days after the returned item is received and inspected.

  • Depending on location, replacements usually reach customers within 7–10 business days.

Refund Policy

  • Once a return request is approved, refunds are processed within 3–5 business days.

  • After processing, the refund will be credited to the original mode of payment within 7–10 business days, depending on the bank or payment provider. Store credit will be credited in 7 days.