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Shipping, Return & Refund Policy

Learn about shipping timelines, returns, exchanges, and refunds

Last updated: 28 February 2026

Shipping Policy

Orders are typically processed within 1–3 business days.

Delivery Timelines
  • Standard Delivery: 5–10 business days

  • Express Delivery: 3–5 business days

Tracking details will be shared once the order has been shipped.

The business is not responsible for delays caused by courier partners or unforeseen circumstances beyond our control.

Return & Refund Policy

Return Policy
  • Returns are accepted within 7 days of delivery for damaged or defective items.

  • Items must be unused and returned in their original packaging.

  • Proof of damage (photo or video) may be required for return approval.

Exchange / Replacement Policy
  • Exchange or replacement requests must be made within 7 days of delivery.

  • Once approved, the replacement product will be dispatched within 2–3 business days.

  • Delivery after inspection typically takes 3–7 business days.

  • Depending on location, replacements usually reach customers within 7–10 business days.

Refund Policy
  • Once a return request is approved, refunds are processed within 3–5 business days.

  • After processing, the refund will be credited to the original payment method within 7–10 business days, depending on the bank or payment provider.